Privacy Policy
Effective Date: 1. Sep 2024
I.F.O.S. s.r.o. ("we," "us," or "our") is committed to protecting the privacy of individuals who use our website export services ("Service"). This Privacy Policy explains how we collect, use, and share your personal information when you use the Service.
By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We collect different types of information in connection with the provision of our Service:
1.1 Information You Provide
When you use our Service, we may ask you to provide the following types of personal information:
- Account Information: Name, email address, password, and payment details when you create an account.
- Content Information: Files, data, and website content you upload to our platform for export purposes.
- Communication: When you contact us for support or other inquiries, we collect the content of your communication and contact details.
1.2 Automatically Collected Information
When you access our Service, we may automatically collect certain information:
- Log Data: IP addresses, browser type, device information, and the pages you visit.
- Cookies: We use cookies and similar tracking technologies to enhance your experience and gather information about how you use our Service.
1.3 Information from Third Parties
We may also receive information from third parties, such as payment processors or partners, to facilitate transactions and enhance our Service.
2. How We Use Your Information
We use your personal information for the following purposes:
- Providing the Service: To enable you to export websites using specific web technologies.
- Account Management: To create and manage your user account and process payments.
- Improving the Service: To analyze usage patterns and improve our Service functionality and performance.
- Communicating with You: To respond to your inquiries, provide updates about the Service, and send marketing communications where consented.
- Compliance: To comply with legal obligations and resolve disputes.
3. How We Share Your Information
We do not sell your personal information. However, we may share your information in the following circumstances:
- With Service Providers: We may share your data with third-party service providers who assist us in providing the Service, such as cloud hosting, payment processing, and customer support.
- For Legal Reasons: We may disclose your information if required by law, such as to comply with a subpoena or similar legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Cookies and Tracking Technologies
We use cookies and other tracking technologies to collect information about your use of our Service. This helps us improve the Service by analyzing trends and user preferences.
- Essential Cookies: Necessary for the Service to function properly.
- Analytics Cookies: Used to gather data on how users interact with the Service, allowing us to improve the user experience.
You can control cookies through your browser settings and may refuse cookies altogether. However, this may impact your ability to use some features of the Service.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you delete your account, we may retain certain information to comply with legal obligations or resolve disputes.
6. Security of Your Information
We are committed to protecting your personal information. We use reasonable physical, technical, and administrative measures to protect your data from unauthorized access, use, or disclosure. However, no security system is completely foolproof, and we cannot guarantee the absolute security of your information.
7. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Rectification: You can request corrections to any inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal information in certain circumstances.
- Portability: You can request a copy of your personal information in a machine-readable format.
- Objection: You can object to the processing of your personal information for specific purposes.
- Withdrawal of Consent: If you have given consent for the processing of your information, you can withdraw that consent at any time.
To exercise any of these rights, please contact us at [email protected]. We will respond within a reasonable time in accordance with applicable data protection laws.
8. Children's Privacy
Our Service is not intended for use by children under the age of 13 (or equivalent minimum age in your jurisdiction), and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page, and the "Effective Date" will be updated. Your continued use of the Service after such changes constitutes your acceptance of the revised Privacy Policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us at:
I.F.O.S. s.r.o.Email: [email protected]
Address: Koceľova 945/17, 821 05 Bratislava, Slovakia